Completing Identity Verification (KYC)

What Is KYC?

Know Your Customer (KYC) verification is a standard regulatory requirement across most licensed financial platforms, including cryptocurrency exchanges like Binance. It exists to confirm that account holders are who they say they are, helping prevent fraud, identity theft, and money laundering. Rather than being unique to crypto, it's the same type of check you'd encounter opening a bank account.

Required Documents

• A valid, unexpired government-issued photo ID (passport, national ID card, or driver's license)
• A device with a working front-facing camera for a live facial verification selfie
• Your current legal name, date of birth, and address, matching your ID exactly
• In some regions, an additional proof-of-address document (see below)

Face Verification

Most verification flows include a short, live facial check to confirm the person submitting the ID is the same person holding it — this helps prevent someone else from using a stolen or borrowed document. To get through this step smoothly:

• Verify in a well-lit room, avoiding glare or heavy shadows across your face
• Remove glasses, hats, or face coverings unless worn for religious or medical reasons
• Follow on-screen prompts exactly (e.g. turning your head, blinking) at a natural pace
• Hold the camera steady rather than moving it while the scan is in progress

Address Verification

Depending on your region and verification level, you may also be asked to confirm your residential address. This typically involves uploading a recent utility bill, bank statement, or official government letter showing your name and address, usually dated within the last three months. The address on this document should match what you entered during sign-up.

Common Verification Problems

• Blurry or glared photos — the most frequent cause of delays; retake in better lighting.
• Mismatched personal details — your entered name or date of birth doesn't exactly match your ID.
• Expired documents — some platforms reject IDs that are expired or close to expiring.
• Cropped or partial images — make sure all four corners of the document are visible.
• Using someone else's document — verification must be completed with your own identity.

Rejected Verification: What to Do

A rejection is usually caused by one of the simple, fixable issues above rather than anything serious. Most platforms show the specific reason for rejection and let you resubmit right away. When retrying:

1. Read the stated rejection reason carefully before resubmitting.
2. Retake photos in better lighting with the original physical document (not a photocopy or screenshot).
3. Confirm your entered name, date of birth, and address exactly match your ID.
4. If it's rejected again for an unclear reason, contact official support through the app — never through a third party offering to "fix" it for a fee.

Security Recommendations

Your ID documents are sensitive personal information, so treat the verification process with the same caution as your password:

• Only submit documents directly within the official app or website, never by email or chat
• Never share your ID photos or verification codes with anyone claiming to help "speed up" approval
• Be wary of anyone contacting you first about your verification status — legitimate support doesn't reach out unprompted
• Keep your own copies of submitted documents stored securely, in case you need them for future reference